eVHC Revenue Opportunity Calculator
This calculator demonstrates the real-world revenue impact of improving technician efficiency, workshop utilisation, Red and Amber conversion and eVHC customer communication.
Workshop Inputs
Enter the number of productive workshop technicians. Suggested starting point: 6.
Enter paid/attended hours per technician per day. Suggested starting point: 8 hours.
Hours worked divided by hours attended. Suggested starting point: 85%–90%.
Hours sold divided by hours worked. Strong workshops often target 120%–140%.
Average sold hours per workshop job/eVHC. Suggested starting point: 1.25 hours.
Enter the average number of trading workshop days per month. Suggested starting point: 22.
eVHC Conversion Inputs
Average urgent/safety work identified per eVHC. Suggested starting point: £100.
Your current red work approval percentage. Use your eVHC system/reporting. Example: 52%.
Target approval for urgent/safety work. Suggested target: 85%–90%+.
Average advisory/future work identified per eVHC. Suggested starting point: £150.
Your current amber work approval/follow-up conversion. Example: 11%.
Target for strong advisor explanation and follow-up discipline. Suggested target: 40%–50%.
Estimated Service Gain
£0
Adjust the calculator inputs to view estimated gains.
RED WORK
Urgent Safety Opportunity
Red work conversion requires immediate focus.
AMBER WORK
Advisory Follow-Up Opportunity
Amber follow-up is where future revenue is often lost.
GETTING TO THE ROOT CAUSE
eVHC Performance Is Rarely Just a Technician Issue
If technicians identify work but customers do not approve it, the problem is often process, pricing speed, advisor confidence, customer explanation, follow-up discipline or management control.
Tatnall helps dealerships get underneath the number, find the root cause and build a process that improves conversion, customer trust and service department profitability.
Improve Your eVHC Process